Privacy and Cookies Policy
Purpose of this Policy
TQL collects personal information, business information, and some payment/ordering information. This information may include, without limitation, contact information, location from which you are accessing the TQL Site, usernames and passwords used to access TQL Sites, financial/payment information from purchases or financial transactions, contact information for people you refer to TQL, employment information (whether provided by you directly to TQL or through a third party), content you post, mobile device unique identifiers, Social Media identifiers, geo-location data, and internet activity information.
TQL may also collect information automatically related to your interaction with and use of TQL Sites. Such information may include, without limitation, device identifiers, hardware information, IP address, cookie information, browser type, settings, language, and other information about your interaction with TQL Sites. This information may be combined with all other previously mentioned information, as well as with information from third parties.
TQL's Use of Information Collected
TQL may use the information collected in many ways, including, without limitation, to: (i) provide you with your requested products and services; (ii) operate, improve, and analyze TQL Sites or TQL’s products and services; (iii) provide and improve TQL’s customer service to customers, carriers, applicants, and other vendors; (iv) communicate with you and personalize your use of TQL Sites; (v) provide transportation information to TQL’s customers and carriers; (vi) provide legal and administrative notices; (vii) contact you regarding employment, whether through phone calls, emails, or text messages; (viii) promote security; (ix) prevent fraud; (x) comply with applicable laws and regulations; (xi) collect payment for our TQL's products and services (including as necessary or required by law obtaining government-issued identification information); (xii) verifying the identity of persons with whom TQL communicates or does business; (xiii) advance other purposes disclosed to you through TQL Sites or TQL’s marketing, presentations, or literature. TQL collects and uses personal information solely for TQL's legitimate interests in conducting TQL's business and not for the purposes of monitoring your personal behavior or profiting from the transfer or sale of personal information.
TQL's Sharing of Information Collected
TQL may share the information collected with companies that are owned by TQL or share common ownership with TQL, TQL service providers (such as information processors, financial institutions and payroll service providers), government entities (when required by law, pursuant to court order, or to protect TQL’s or others’ rights, property, and safety), and other third parties who defend TQL against legal claims or who assist in fraud prevention and investigation. Some of TQL’s services require you to share your information publicly or may involve the disclosure of information publicly due to settings you have created (e.g., social media platform settings). Be sure to read the privacy settings on applications you use and adjust them as you prefer. If you post content on TQL Sites, whether through social networking tools or otherwise, that content may be shared with others who visit those TQL Sites. TQL will not sell or otherwise disclose personal information except as permitted by law, described in this policy, or otherwise disclosed to you.
TQL's Retention of Information Collected
TQL retains information collected in conformance with its standard data retention policies, which are based on legal and regulatory requirements as well as reasonable common business practices in the United States, including but not limited to providing TQL's products and services, collecting payment and maintaining communication with customers and companies and individuals who have expressed an interest in TQL, and other legitimate purposes.
Your Choices Regarding Information Collected
You may choose to disable the collection of information through cookies and other web protections, but this may affect your ability to use TQL Sites. You may also modify or delete any profile you have created with TQL by accessing your account. TQL reserves the right to keep information and content in TQL’s backup or archived files consistent with TQL’s record retention policies and as required by law. Any information you post publicly may remain viewable by the public. If you no longer wish to receive emails, text messages, or other notifications from TQL, please follow instructions in an email, text, or other notification you receive to “unsubscribe” or “STOP” receiving them, or contact TQL at the address below.
Security of Information Collected
TQL uses various administrative, technological, and/or physical security measures to protect the information collected. Notwithstanding these security measures, TQL CANNOT AND DOES NOT GUARANTEE THE SECURITY OR CONFIDENTIALITY OF THE INFORMATION COLLECTED.
Other Websites and Links
TQL Sites are not intended for children under 13 years of age, and TQL does not knowingly solicit or collect personal information from children under the age of 13. If you believe that a child under the age of 13 has submitted personal information on a TQL Site, without the permission of their parent or guardian, please contact TQL at the address below.
What are cookies?
Cookies are small amounts of data that are stored on your browser, device, or the page you are viewing. Some cookies are deleted once you close your browser, while other cookies are retained even after you close your browser so that you can be recognized when you return to a websites. More information about cookies and how they work is available at All About Cookies.
Cookies on our Sites are generally divided into the following categories:
Strictly Necessary Cookies: These are required for the operation of our Sites. They include, for example, cookies that enable you to log into secure areas. These cookies are session cookies that are erased when you close your browser.
Functional Cookies: These improve the functional performance of our Sites and make it easier for you to use. For example, cookies are used to remember that you have previously visited the Sites and asked to remain logged into it. These cookies qualify as persistent cookies, because they remain on your device for us to use during a next visit to our Sites. You can delete these cookies via your browser settings.
Targeting Cookies: These record your visit to our Sites, the pages you have visited and the links you have followed to recognize you as a previous visitor and to track your activity on the Sites and other websites you visit. These cookies qualify as persistent cookies, because they remain on your device for us to use during a next visit to our Sites. You can delete these cookies via your browser settings. See below for further details on how you can control third party targeting cookies.
What are your options if you do not want cookies on your computer?
You can review your Internet browser settings, typically under the sections "Help" or "Internet Options," to exercise choices you have for certain Cookies. If you disable or delete certain Cookies in your Internet browser settings, you might not be able to access or use important functions or features of this Sites, and you may be required to re-enter your log-in details.
To learn more about certain cookies used for interest based advertising by third parties, including through cross-device tracking, and to exercise certain choices regarding such cookies, please visit the Digital Advertising Alliance, Network Advertising Initiative, Digital Advertising Alliance-Canada, European Interactive Digital Advertising Alliance or your device settings if you have the DAA or other mobile app.
Total Quality Logistics, LLC
Attn: Marketing Department
4289 Ivy Pointe Blvd.
Cincinnati, Ohio 45245
800-580-3101 (USA toll-free)