Check out the most frequently asked questions here. If you can't find the answer you are looking for, please feel free to contact us at 1-800-580-3101.
We are available 24/7/365.
To haul for TQL we require:
*If you are ready to begin the process, please click here to access the online Carrier Contract.
The diverse requirements of our customers create opportunities for all trailer types, in addition to the need for specialized services. Whether you are an Owner-Operator or a Private Fleet, TQL has more than 40,000 loads to choose from every week.
TQL offers the best in convenience with access to our load board, posting over 40,000 loads each week. With a TQL Carrier Dashboard account, you'll be able to view rates on select lanes and book instantly from our load board with Book It Now. You can also call 1.800.580.3101 and select “Option 1” to speak directly with a team member, 24/7/365.
Our load board is accessible through our carrier-specific technology, TQL Carrier Dashboard. A complementary web portal and mobile app that gives you the freedom to search and quote available loads, submit invoices, view load documents and reduce check calls from your desktop or mobile device.
Request an account here, then access TQL Carrier Dashboard online or download the app from the Apple App Store or Google Play Store. An account is not required to download the mobile app and search for loads. Any other feature will prompt a request for a login.
You have 2 ways you can submit check calls.
Contact your TQL Logistics Account Executive at 1.800.580.3101 and dial the extension found in the upper left-hand corner of your rate confirmation. If you don’t have the extension, choose “Option 1” and a team member will be happy to assist you – 24/7/365.
The easiest way to send paperwork is through the “Document Capture” feature located in the TQL Carrier Dashboard app. You can also email CInvoices@tql.com or fax your documents to 1.513.688.8782.
Our standard pay terms are 28-days, but sometimes you need it sooner. For that reason, we offer 1-day (at 5% off the gross pay of the load) and 7-day (at 3% off the gross pay of the load) quick pay options. Contact 1.800.580.3101 ext. 69355 to learn more.
For payment questions, please have your TQL PO# available and contact our Payment Resolutions Team at 1.800.580.3101 ext. 69355 or email prt@tql.com.
In the event of an active or potential claim, please contact our Claims Team at 1.800.580.3101 ext. 69110.
You can notify TQL of any potential identity theft concerns by contacting our Distressed Load Assistance (DLA) Team at 1.800.580.3101 ext. 55500 choose "Option 2" or email DLA@tql.com.
Por favor llame al 1.800.580.3101 ext. 69105 para ayuda en vivo.
Call Carrier Services at 1.800.580.3101 choose "Option 1."
Tell us more about your freight. Select the mode you would like to receive a quote on.
Have an account to our customer or carrier technology platforms? Select a login button below or click here to request a login today.