What happened?
On Sunday, February 23, 2020, we confirmed a data breach of our IT systems which compromised the security of our online portals for customers. Hackers gained access to certain customer information, including email addresses, first and last names, mobile phone numbers, and TQL customer ID numbers. We do not have any evidence that this information has been used fraudulently.
Our systems have been thoroughly vetted, and any vulnerabilities that were attacked have been repaired. Our systems were put through vigorous penetration testing by our IT teams, and we continue to work with an expert cyber security firm to ensure there are no additional vulnerabilities.