What happened?
On Sunday, February 23, 2020, we confirmed a data breach of our IT systems which compromised the security of our online portals for carriers. We know the hackers gained access to information in some of our carrier accounts, including, in many instances, tax ID numbers and bank account numbers.
Our systems have been thoroughly vetted, and any vulnerabilities that were attacked have been repaired. Our systems were put through vigorous penetration testing by our IT teams, and we continue to work with an expert cyber security firm to ensure there are no additional vulnerabilities.