Rising Waters No Hurdle For 3PL
With flood waters on the Mississippi River rising and roads in northern Missouri closing, Total Quality Logistics is working double time to ensure truckload freight gets where it needs to go.
“Our sales teams are on top of things when it comes to every single storm and knowing what parts of the country could be affected,” said Marc B., TQL operational sales manager. “They are proactive about notifying drivers and customers about what’s coming in case other arrangements need to be made.”
While flood conditions are making news now, TQL is ready whenever and wherever any kind of weather emergency strikes. Staying ahead of changing conditions is just one element of our proactive brand of customer service.
“Our distressed loads assistance team is quick to act if there is any kind of an accident or issue,” Marc said. “If a truck breaks down, we have many other carriers to call to help us out in a pinch. We also work with a lot of cold and dry storages in case we need to get a load off the road for any reason.
“We’re always on call. We want to assure our customers that we are manning the phones 24/7/365.”
Worried about getting your next load to its destination safely and on time? Talk to TQL to meet all your shipping needs.