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Values & Ethics

TQL is performance certified by the Transportation Intermediaries Association (TIA), the professional trade organization of brokers, freight forwarders, and 3PLs.

TQL has been independently recognized for its commitment to the highest code of professionalism, broker trust, and credit ratings in the industry. Less than 1% of companies carry this distinction.
"Always choose the harder right over the easier wrong."

Winning Principles

Pledge Integrity

  • Commit to the highest ethical standards and never compromise them. Ethical and professional behavior is the bedrock of our company.

Exceed Expectations

  • Seek to achieve not only what is asked, but be resourceful to provide solutions above and beyond what is expected. We set the bar incredibly high by providing around-the-clock availability and promising to find the best transportation solution for each client's unique and individual needs. 

Recognize the value of teamwork

  • We work together as a team to maximize every individual's potential and highlight everyone's unique strengths. The only way we can be a one-stop source providing the best overall service for our clients is to pool the collective talents of our people. We achieve more together. 

Be Forthright about Conflict

  • Informing clients and carriers of conflicts and problems can be daunting. But we work under the basic principle that honesty is always the best policy. This commitment to communication has earned us a great reputation as an honest and straightforward company. 

SmartWay Transport Partner

Since 2010, TQL has been part of an innovative partnership with the U.S. Environmental Protection Agency that seeks to reduce energy consumption and green-house gas emissions as well as improve fuel efficiency in the freight transportation sector.



Our customers and carriers come from a diverse spectrum. We can only be relatable if we also draw from a diverse spectrum. Every employee has unique strengths, perspectives, and experiences, which positively impact our business. Diversity is essential.

We make all efforts to reasonably accommodate each and every request for a disability accommodation. We abide by ADA's requirements for accessibility to our offices, and we meet and work with each individual with a disability to find a long term solution to meet their specific needs.

  • 4289 Ivy Pointe Blvd.
    Cincinnati, OH 45245
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  • Total Quality Logistics is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status. If you’d like more information about your EEO rights as an applicant under the law, please click here.
©2017 TQL